Terms Of Service

Welcome to Squidmar Miniatures! By accessing or using our website and purchasing our products, you agree to be bound by the following terms and conditions ("Terms of Service"). If you do not agree to these terms, please do not use our services.

Squidmar Miniatures is run by EmilNyström Media AB, Fatvägen 10d, 90620 Umeå, Sweden, VAT: SE556971005501. If you have any questions or concerns about these Terms of Service, please contact us at sales@squidmar.com.

1. Orders and Payments

1.1. By placing an order with us, you agree to provide accurate and complete information. You are responsible for ensuring the accuracy of your order.

1.2. Payment is due at the time of purchase. We accept Stripe and PayPal.

1.3 Make sure you place your order with the correct website, squidmar-usa.com for USA orders, squidmar.com for all other orders. It is impossible to choose delivery to USA on squidmar.com and outside USA on squidmar-usa.com, so if you manage to place an order you are on the right website.

2. Shipping

2.1. Shipping times may vary and are subject to carrier availability. USA orders are shipped from our 3PL partner Upstate Prep in South Carolina, USA (so all US tariffs and import fees have already been paid). Orders are usually shipped same day, or the next weekday.

2.2. Shipping fees are calculated at checkout. If you order for more than $300, the cheap shipping option is free. For all states where we are required to pay sales tax, it will be collected during checkout.

2.3. Each state has different rules and regulations on sales tax. You (the buyer) are responsible for paying sales tax yourself if we do not collect it during checkout.

2.4 We are currently registered for collecting sales tax in South Carolina: File Number 121645345, SID 10754520, Effective Date 11/26/25. As per South Carolina tax regulation we inform you of the following: If you live in South Carolina and are 85 years of age or older, make a purchase yourself for your personal use, request a tax discount when you make the purchase and provide us with a proof of age, then you will get a 1% deduction in state tax for the purchase. To get this discount, for practical reasons as it is not possible to verify your proof of age automatically, please send an email with the subject "Tax discount for 85+" with proof of age attached and including your order number to sales@squidmar.com, and we will manually issue a refund for you.

2.5 For all other states we do not collect sales tax, as we do not reach the nexus thresholds. If we see that we are on track to reach the threshold in a state we have to register and start collecting sales tax, and will update this document.

3. Returns and Refunds

3.1. We want you to be completely satisfied with your purchase of our products. If you have any issues with your order, please contact us at sales@squidmar.com within 30 days of receiving it to initiate a return. Once your return is authorized, we will provide you with instructions for returning the item.

3.2. Returned items must be unused, in their original packaging, and accompanied by proof of purchase.

3.3. Upon receiving the returned item and inspecting its condition, we will process your refund. Refunds will be issued to the original payment method, minus any applicable fees and excluding any shipping and handling charges, within 10 days of receiving the returned item.

3.4 We do not offer direct exchanges. If you wish to exchange an item, please initiate a return as described above, and then place a new order for the desired item.

3.5 Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part or a defective item.

3.6 If you receive a damaged or defective item, please contact us immediately at sales@squidmar.com . We will provide instructions for returning the item, and we will cover the return shipping costs.

3.7 If you have any questions about our return policy or need assistance with a return, please contact us at sales@squidmar.com.

4. Product Use

4.1. Our products' intended use is as merchandise for the Squidmar Miniatures YouTube channel, and our brushes and miniatures are intended for miniature modeling purposes.

4.2. Please follow any instructions or guidelines provided with our products for their safe and effective use.

4.3. All our miniatures are sold unassembled and unpainted.

5. Intellectual Property

5.1. All content on our website, including images and product descriptions, is the property of EmilNyström Media AB and is protected by copyright and other intellectual property laws.

5.2. You may not use our content without our express written permission.

5.3. “Squidmar Miniatures” is registered as WIPO trademark nr. 1854049.

6. Limitation of Liability

6.1. EmilNyström Media AB shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of our products.

7. Termination

7.1. We reserve the right to terminate or suspend your access to our services at any time, without notice, for any reason.

8. Governing Law

8.1. These Terms of Service are governed by and construed in accordance with the laws of Sweden.

9. Changes

We will update this Terms of Service to reflect changes in our practices. We will list material changes here.

November 14, 2025. Initial version.

November 18, 2025. Minor update to (2.5) Australian GST return processing for orders above GST limit. Added (2.8) US VAT economic nexus information.

November 25, 2025. Major update. Shipping and VAT information for countries other than USA removed. Sales tax registration for South Carolina added.

November 26, 2025. Trademark number added.